Last updated: October 10, 2026
AnswerLine HQ ("AnswerLine HQ", "we", "us") is based in Chicago, IL and provides an AI receptionist, missed-call text-back, booking, and review tools for local service businesses. Contact: [email protected].
We collect information you provide (name, phone number, email, business details, appointment details), call recordings, transcripts and summaries created when you call or text our services, and usage data such as device, browser, and pages visited.
To provide and improve our services, answer and route calls, book appointments, send messages you requested, provide support, process billing, prevent fraud, and comply with law.
We share information with service providers that help us operate our services (for example telephony, messaging, hosting, and payment providers) under confidentiality obligations, with the business you are contacting, and when required by law. We do not sell personal information.
By providing your mobile number and opting in, you agree to receive text messages from AnswerLine HQ, including appointment confirmations, missed-call follow-ups, reminders, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help or email [email protected]. Consent to receive text messages is not a condition of any purchase. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We keep information as long as needed for the purposes above and use reasonable administrative, technical, and physical safeguards. No method of transmission is completely secure.
You may request access, correction, or deletion of your personal information by emailing [email protected]. You can opt out of marketing emails using the unsubscribe link and of text messages by replying STOP.
Our services are not directed to children under 13.
We may update this policy and will post the new date above. Questions: [email protected], AnswerLine HQ, Chicago, IL.